Support

We answer every email personally. Most reach-outs get a reply within one business day.

Email us

For installation help, billing questions, GDPR data requests, or anything else.

support@retain-ai.app

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Privacy policy

What data we collect, how it's used, and how to request deletion.

Terms of service

Subscription terms, fair-use policy, and cancellation.

Privacy and data requests

For GDPR data exports, account deletion, or other privacy requests, email privacy@retain-ai.app. If you're a customer of a Shopify store using RetainAI and want to stop receiving emails, use the Unsubscribe link at the bottom of any email we sent you, or open retain-ai.app/unsubscribe.

Shopify reviewers

For App Store review questions, billing-API verification, or anything related to the listing, email support@retain-ai.app and we'll respond within one business day.